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Support specialist
Topcon Annapolis, MD
$62k-78k (estimate)
Full Time | Building Construction Just Posted
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Topcon is Hiring a Support specialist Near Annapolis, MD

Responsibilities

  • Train Topcon Sales employees on hardware, software, and workflow for Topcon products.
  • Work with Topcon customers in the field to teach and train on hardware and software products.
  • Classroom training at Topcon Solutions Store for group of 6-8 people on various hardware and software products.
  • Phone support trouble shooting field problems with customers.

Qualifications

  • Excellent interpersonal skills, speaking / presentation ability, and positive, professional persona and appearance.
  • Proficiency in Microsoft Office products.
  • Field surveying experience desirable.
  • Topcon 3D Exchange, Topcon Pocket 3D, Magnet Office, Magnet Collage, and other related software products knowledge is a plus.
  • machine control, mmGPS, LPS, as well as GPS and Robotic systems for surveying and layout hardware knowledge is a plus.
  • Some experience with Autodesk programs Civil 3D, Point Layout, Navisworks, BIM 360

Education & Experience

A BS / BA or other technical degree, or equivalent experience with the Construction Job Site Services Products

Physical Requirements

  • Must be able to withstand the rigors of teaching a class for 6-8 hours in a day, for multiple days in a row.
  • Ability to travel by airline or car to remote areas to provide training.
  • Able to lift 40 lbs.
  • Able to walk on rugged jobsites.

Working Conditions

    Last updated : 2024-04-30

Job Summary

JOB TYPE

Full Time

INDUSTRY

Building Construction

SALARY

$62k-78k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

07/30/2024

WEBSITE

topconinc.com

HEADQUARTERS

MCALLEN, TX

SIZE

25 - 50

FOUNDED

1988

CEO

ABILIO VELA SR

REVENUE

$10M - $50M

INDUSTRY

Building Construction

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The job skills required for Support specialist include Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Support specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Support specialist positions, which can be used as a reference in future career path planning. As a Support specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support specialist. You can explore the career advancement for a Support specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Support Specialist job description and responsibilities

Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.

03/23/2022: Greensboro, NC

Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.

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Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.

02/03/2022: Hopkinsville, KY

The specialists work along with the staff members to supervise the assigned projects by an organization.

03/01/2022: Sarasota, FL

The support specialist often has to balance different tasks such as customer technical support, ticket documentation, problem analysis, and task management.

01/23/2022: Pueblo, CO

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Support Specialist jobs

Experience as a Customer Support Specialist or similar CS role.

04/04/2022: Philadelphia, PA

Proven work experience as a Sales support specialist or Sales support associate.

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Tech support specialists need good communications skills.

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Gain experience with operating systems.

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Learn Relevant Tech Skills and Gain Experience.

03/04/2022: Petersburg, VA

Step 3: View the best colleges and universities for Support Specialist.

Butler University
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